我们先来看一段对话,最普通的电话场景是这样的:
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% }; {/ ]$ d" Z$ {- z3 b. ?; \Operator: Hello, Frank and Brothers, How can I help you?& m; x( a, ~ k
1 R6 X0 R& M) x `. r, {2 E: sPeter: This is Peter Jackson. Can I have extension 3421?
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接线员:你好,Frank and Brothers公司,有什么能为您服务的?
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皮特:我是皮特·杰克森,能帮我接分机3421吗?
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# ?' L4 B" R0 \) G- mOperator: Certainly, hold on a minute, I'll put you through...
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Frank: Bob Peterson's office, Frank speaking.8 }( W' U$ u! f8 D8 |4 O
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接线员:当然可以,请稍等,我帮您接通……
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3 \! G) ?7 _" x1 r# G( L$ f" T弗兰克:鲍勃·皮特森办公室,我是弗兰克。
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Peter: This is Peter Jackson calling, is Bob in?: {; |! G6 t+ B- D$ w4 G% B/ t
$ K% P- Z* ?. }! x2 U: QFrank: I'm afraid he's out at the moment. Can I take a message?; T9 c% I- O; g
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皮特:我是皮特·杰克森,请问鲍勃在吗?( W8 ?3 s3 `% y0 a- N% ~: a( D0 T
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弗兰克:他这会出去了,有什么消息我可以转达吗?+ o5 ?7 \1 Q2 n3 ]; a2 V
8 o, r8 A! k' hPeter: Yes, Could you ask him to call me at ****. I need to talk to him about the Nuovo line, it's urgent.$ j& J: ~0 L b9 k6 v( B7 u
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Frank: Could you repeat the number please?
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皮特:是的,请让他给我打电话,号码是****,我需要跟他谈谈关于Nuovo生产线的事情,这事很急。! ?: h" w) t* s3 N! Q# G
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弗兰克:您能重复一遍号码吗?
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Peter: Yes, that's ****, and this is Peter Jackson.
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Frank: Thank you Mr Jackson, I'll make sure Bob gets this asap.! c- T* w& g5 r) U; H: _/ e
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皮特:好的,号码是****,我是皮特·杰克森。
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弗兰克:谢谢你,杰克森先生,我会尽快转达鲍勃的。: b5 J. @# P4 l3 i
/ n& S5 h! J8 Q8 @% qPeter: Thanks, bye.' A! p" r2 v. [" }* T7 [
+ C: Q# M' X% U, c, [3 zFrank: Bye.
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x. |. q) u5 o, F7 z# f! t皮特:谢谢你,再见。
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弗兰克:再见。6 I5 o( C( G# e$ a
7 q$ L9 S7 v6 Y" y8 Z3 f相信大家从这通电话中可以了解,电话口语和我们日常生活中的口语是有不同的,下面是电话常用的短语和句子。7 J4 P! x/ w: Q& R
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Introducing yourself 自我介绍
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This is Ken.- d& a# ?" n+ b0 Q- [3 C. o: }
. o" A/ C7 X) i/ U7 qKen speaking- O- S4 w. a; O0 X' i6 B
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Asking who is on the telephone 询问另一方3 p8 m$ _$ C3 O+ r% W1 y
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Excuse me, who is this?
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- g# V; _8 l, p3 y+ \7 kCan I ask who is calling, please?7 X* d }* [! \
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Asking for Someone 请某人接电话. E% D0 R! b9 G
5 I$ W& ]. T) K, A8 ~; {Can I have extension 321? (extensions are internal numbers at a company)1 z$ ]3 n3 ?$ W Z1 p3 n; O' f5 b
2 `, l6 X* g% |Could I speak to...? (Can I - more informal / May I - more formal)
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; l. s! t" o* {; Q% u7 GIs Jack in? (informal idiom meaning: Is Jack in the office?3 l* K- f% [( Y3 Y) }( ^ D
2 s! l, k1 I7 f, |Connecting Someone 连线5 \" I* @' M7 h& o j* K
. q3 S3 B! V UI'll put you through (put through - phrasal verb meaning 'connect')6 B% N* O9 M8 a% g M
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Can you hold the line? Can you hold on a moment?: D: S. H) z* z z6 Y) q6 M/ b
6 ~' N! J8 i5 s0 |; UHow to reply when someone is not available" n! G: ~( g i. f9 z2 Y1 Q9 C0 k
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I'm afraid ... is not available at the moment4 l3 o$ ]( C2 `, X/ ?
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The line is busy... (when the extension requested is being used)
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Mr Jackson isn't in... Mr Jackson is out at the moment...+ J W; ?0 W7 u% r" `; ~% I. _" B0 q
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Taking a Message7 S' E% }3 U3 H& Z0 X
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Could (Can, May) I take a message?- \6 U4 L! |/ o# l1 x) \! }
( X/ q/ t( D. N1 k4 ^2 U! ?Could (Can, May) I tell him who is calling?$ m4 P9 y! b8 t, l& q+ ]
4 Z5 u5 [; b% e- jWould you like to leave a message?
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