我们先来看一段对话，最普通的电话场景是这样的：
7 a( O- P2 |5 K8 e! m0 u3 E: P$ r" e4 K& V) j5 Y I
Operator: Hello, Frank and Brothers, How can I help you?8 Y5 y9 I5 \$ u1 b8 _' A6 r
8 C; j# B# o" ^( w8 \
Peter: This is Peter Jackson. Can I have extension 3421?
1 x2 V5 o5 T; q+ C* ]' R) ~! T4 j' m, l( `- Y
接线员：你好，Frank and Brothers公司，有什么能为您服务的？) A3 @: B; c: l# y4 v
9 d6 V" h$ d+ w% x/ t) R1 R/ d4 Z! ~
皮特：我是皮特·杰克森，能帮我接分机3421吗？$ \: t# u U, y! e' }2 z2 ~
, i4 C' ~# j) Q" h0 kOperator: Certainly, hold on a minute, I'll put you through...' v x4 H" n# j% Z. ]
; W) I6 \$ L( Q, X7 i$ rFrank: Bob Peterson's office, Frank speaking.+ M$ f) u8 J; |9 d6 Y1 S
( d; H- A: `$ H0 V
接线员：当然可以，请稍等，我帮您接通……9 H: F1 [) z; c
3 S) ]2 I$ D% Q' ~4 H9 D N' l
弗兰克：鲍勃·皮特森办公室，我是弗兰克。1 t/ r% ?+ d( ~4 a. ]3 F8 i8 I
' \: E f# t! t' _
Peter: This is Peter Jackson calling, is Bob in?& }) A5 H; L8 _+ j4 h- h
/ X/ j6 p' B, Y9 ]3 \
Frank: I'm afraid he's out at the moment. Can I take a message?) U4 C1 E# d9 w$ T3 x. h
$ n; ]6 h& b8 x3 f# Y/ [( J, u
皮特：我是皮特·杰克森，请问鲍勃在吗？
4 x7 C' D m* J) o: y$ ^5 W' k* N6 B
弗兰克：他这会出去了，有什么消息我可以转达吗？; s* `" n% i" j& K% r
8 @' C' K3 h* G! l! r; h
Peter: Yes, Could you ask him to call me at ****. I need to talk to him about the Nuovo line, it's urgent.
- P5 H* m) f- @ @# ~: {5 B7 k- s
3 ]1 Y8 W+ x, O4 u, VFrank: Could you repeat the number please?
6 V( M9 B) o' W8 P/ u. J
7 M$ o4 |5 V: V/ K皮特：是的，请让他给我打电话，号码是****，我需要跟他谈谈关于Nuovo生产线的事情，这事很急。5 a' c7 T- S1 l. Y
5 K$ a3 `* j+ h8 S u
弗兰克：您能重复一遍号码吗？2 ]# @9 |( e. X y, N
; _9 \6 G9 z |
Peter: Yes, that's ****, and this is Peter Jackson.) y2 B+ U, ?3 t* k! k: ]
6 J! E5 B- S: P5 o* X- e7 P
Frank: Thank you Mr Jackson, I'll make sure Bob gets this asap.
- c4 f& L3 k3 H
6 \, L8 J# K) Q/ j' w皮特：好的，号码是****，我是皮特·杰克森。' p) {0 I: r3 b2 s
: D# u1 j. I H. d' Y' Q' P- M
弗兰克：谢谢你，杰克森先生，我会尽快转达鲍勃的。: }4 o) [- Q" p1 A% ~) ~+ N& k
9 W% ?+ ?5 ~7 L' P
Peter: Thanks, bye.' J( b x. ?+ J8 p
J K: |. f% L% ]4 M/ HFrank: Bye.
" x% k, c9 r0 |& C0 C- E! A& g0 A
皮特：谢谢你，再见。
) Q- O- X& x+ S% r2 _
9 Q, \. k3 O% S7 X弗兰克：再见。& y4 B0 Q" p" Y! U0 R
9 i/ P, D8 n; }相信大家从这通电话中可以了解，电话口语和我们日常生活中的口语是有不同的，下面是电话常用的短语和句子。
* g, j8 b) A- S7 E3 ^3 {+ k6 g+ f
Introducing yourself 自我介绍& z7 A( J1 `* @. `) o
. C; R! S8 N# [8 s; SThis is Ken.4 N3 ]' X. S; A \ N
0 `5 J3 r/ z' l- q! q8 U& p6 [; E
Ken speaking
+ |3 V1 m9 Y) Z% y' p v. T5 [8 Y$ F! h
Asking who is on the telephone 询问另一方
1 @. W0 B3 O9 M3 d1 I
( Z& I2 L7 L0 }. tExcuse me, who is this?/ s: ]7 a5 f5 V" q( Q+ m
1 h3 n. F& ]+ t4 ZCan I ask who is calling, please? M8 q& m$ F# a2 c6 B f; e
4 n) U+ O h7 }Asking for Someone 请某人接电话' T: ?" }# h# G1 Y1 P3 w' l
6 ^1 h7 L" x) E8 k) d( K0 ]
Can I have extension 321? (extensions are internal numbers at a company)+ |+ S5 G% D% E6 T" v/ j; d
& b5 ]) O2 Q3 l' u( yCould I speak to...? (Can I - more informal / May I - more formal)8 y8 w) ]+ o: i% ^$ V
3 G. E5 r. r( d) \& s+ @ B- y9 BIs Jack in? (informal idiom meaning: Is Jack in the office?: V6 S! D& r9 m0 G [
5 ^9 [" t' J d* f4 A$ S
Connecting Someone 连线
; u% l3 c0 E6 w U) o* U+ o
% i0 s- I8 ]8 U, E; K7 H! h% kI'll put you through (put through - phrasal verb meaning 'connect')
6 M3 y. m3 p8 {% w+ K( H* ~9 v
Can you hold the line? Can you hold on a moment?
5 ?# l* K5 F% i# i y% P
: M. c# A! y' W- u% LHow to reply when someone is not available
1 c3 i8 c1 O8 C. u& y) a0 a+ r8 t9 ^# h% N5 p4 E0 S
I'm afraid ... is not available at the moment( x% y9 R+ M# B' L4 u" [: q
9 p' c5 `. X+ Q% I9 E, Q# p3 I% ^The line is busy... (when the extension requested is being used)
5 I* ~' M% N5 d' e! R- C8 E% n0 ^2 d& F% E( ]# j5 A
Mr Jackson isn't in... Mr Jackson is out at the moment...
, H Z! p3 L1 L5 `3 |6 V; f; y2 [7 G/ k& I' B" t& m; k }5 ]
Taking a Message
5 f1 d0 ~, J! j6 k( L7 K2 M
; d5 Q d- F4 N' i6 K% W2 r: L4 UCould (Can, May) I take a message?
* y- S1 s9 Z+ U
' |) Y0 f: \/ S8 t. D7 t- iCould (Can, May) I tell him who is calling?. K/ C2 P7 M( R
; C$ i5 ]' Z7 l% AWould you like to leave a message?) [# t/ I. d3 y Q
! e- U0 _) X, A" ]: o g
|
发表于 2015-12-16 23:21:43
