我们先来看一段对话，最普通的电话场景是这样的：$ Z6 F! L. q2 W8 M5 W. g
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Operator: Hello, Frank and Brothers, How can I help you?% ?+ k) U9 d5 U# j) }' j9 D+ W# W& T
3 ^* n% j. c: }$ N# [9 V8 jPeter: This is Peter Jackson. Can I have extension 3421?( Z! i0 m" D N9 O4 P9 p+ o, B2 k( ^
+ @, y( @# o# @) C% j* Y接线员：你好，Frank and Brothers公司，有什么能为您服务的？
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+ u! [, V9 c* T% w1 e皮特：我是皮特·杰克森，能帮我接分机3421吗？
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Operator: Certainly, hold on a minute, I'll put you through...
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Frank: Bob Peterson's office, Frank speaking.- S% n' S* v. Q; }1 K4 c
3 _% W# C- ?/ `9 N) v/ |) P接线员：当然可以，请稍等，我帮您接通……2 G' ]2 j) l4 H. Q: ]8 d
) T: L8 i! b' R H6 ?8 J5 a5 h5 C弗兰克：鲍勃·皮特森办公室，我是弗兰克。
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) ` l4 u& ]/ B. g" i5 ]: C; SPeter: This is Peter Jackson calling, is Bob in?
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Frank: I'm afraid he's out at the moment. Can I take a message?
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皮特：我是皮特·杰克森，请问鲍勃在吗？
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弗兰克：他这会出去了，有什么消息我可以转达吗？
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Peter: Yes, Could you ask him to call me at ****. I need to talk to him about the Nuovo line, it's urgent.6 `* b- |* i q+ `+ ]
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Frank: Could you repeat the number please?' k" r [- k$ m/ e! N
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皮特：是的，请让他给我打电话，号码是****，我需要跟他谈谈关于Nuovo生产线的事情，这事很急。, P5 O1 a7 e/ ^* g C
; `6 G3 C2 Q5 a, S" U弗兰克：您能重复一遍号码吗？$ e+ i0 D( |9 u5 w, S, _8 `- ?
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Peter: Yes, that's ****, and this is Peter Jackson.
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Frank: Thank you Mr Jackson, I'll make sure Bob gets this asap.
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8 [; j' q$ e5 y3 a0 Z皮特：好的，号码是****，我是皮特·杰克森。
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: I7 F# [2 ~& G7 y2 Z: U0 P Y5 y弗兰克：谢谢你，杰克森先生，我会尽快转达鲍勃的。! ]8 p) ^; o- ~9 d3 j6 V3 p& _) ?! X
4 D; }, K( |2 {1 KPeter: Thanks, bye." ]+ }. l5 q" O' F
: T: }0 i1 Y3 v" }6 s+ s: A8 DFrank: Bye.
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# b3 F8 ^ f: c1 K4 o' @皮特：谢谢你，再见。
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弗兰克：再见。; O) h ^# f% |
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相信大家从这通电话中可以了解，电话口语和我们日常生活中的口语是有不同的，下面是电话常用的短语和句子。9 v# a6 _1 f" a' \3 B" {* V
/ x. T( @+ c3 o% H$ DIntroducing yourself 自我介绍
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4 U+ P- T1 l6 ?This is Ken.
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* w6 t/ x* y, G, t" i$ SKen speaking
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Asking who is on the telephone 询问另一方4 x1 S9 u6 ^: x) X; ~4 z& q
& w- f7 s0 E. c z8 Q: E; |Excuse me, who is this?$ D+ A" }( a8 k/ s& B9 x) A7 y
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Can I ask who is calling, please?0 w, B! P+ j8 t) M6 r
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Asking for Someone 请某人接电话
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Can I have extension 321? (extensions are internal numbers at a company)
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" z) R& d( o- Q. |, RCould I speak to...? (Can I - more informal / May I - more formal)! t% I# l4 P5 p2 K/ C* t8 r2 |! \
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Is Jack in? (informal idiom meaning: Is Jack in the office?2 K8 V7 E2 C2 I: p( C3 {3 Y
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Connecting Someone 连线
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I'll put you through (put through - phrasal verb meaning 'connect')2 ]5 p. h- a. ~8 F+ V+ T
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Can you hold the line? Can you hold on a moment?: @* f: p: U7 r8 r* U: `' S
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How to reply when someone is not available
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I'm afraid ... is not available at the moment# b! d/ h, e( t7 M
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The line is busy... (when the extension requested is being used)# d0 G2 P! G% k
- @& o+ h( E2 V6 G6 HMr Jackson isn't in... Mr Jackson is out at the moment...! q" R j0 h( F% |- D( Q+ `9 [
' E1 P" d" l. |# d9 YTaking a Message
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Could (Can, May) I take a message?
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+ b0 ^1 u( {6 F6 nCould (Can, May) I tell him who is calling?
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Would you like to leave a message?
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发表于 2015-12-16 23:21:43
